Our Commitment

I put a lot of love and care in making my products. I aim to please my customers.  

Store Policies

Last updated on 10/15/18

Shipping & Processing Time

The time needed to prepare an order before shipping varies on the product itself. General timelines as follows:

  • Custom Illustrations: 2-4 weeks before it is shipped. 

  • Notecards, Art Prints, Invites, & Stationary: Shipped within 5 business days of order date (doest not include custom items).

  • Other CUSTOM Designs, Note Cards, Stationary, etc: Varies. May take 1-4 weeks before items are shipped. Custom orders will receive estimated date of shipping within 2 business days of the order date.

Returns & Exchanges

  • We accept cancellations within 24 hours of purchase date.

  • We're sorry, but at at this time WE DO NOT ACCEPT RETURNS OR EXCHANGES.

Customer Service

  • If you are unsatisfied with your order, please let us know as soon as possible. Contact us at kb@kitabonita.com

  • We will do our best to resolve any problems.

Custom Orders

  • We look forward to creating what will work for you.

  • For custom orders, please contact us at kb@kitabonita.com

Gift Wrap

  • We do offer gift wrapping and gift messages. Please contact us with any special requests and we will do our best to fulfill it.

 International Orders

  • Yes, we ship internationally.

  • Buyers are responsible for any customs and import taxes that may apply.

  • We are not responsible for delays due to customs.

Payment Options

  • We accept major credit cards and gift cards.

Privacy policy

  • We will only use your shipping and billing address, and contact information for the following:

    • To communicate with you about your order.

    • To fulfill your order.

    • For legal reasons (like paying taxes).

© 2018 Kita Bonita All Rights Reserved